Some of our clients

Life and Pensions

The FCA's "Treating Customers Fairly" obligations, are something that Life and Pension Companies take seriously. The requirements to locate gone away customers are now clearer than ever before and as such companies are proactively tracing their customers, the heirs of deceased customers and undertaking regular screening. We support clients in all of these areas.

Defined Benefit Pension Schemes

The Pension Regulator Record Keeping Guidance outlines measurable requirements on the presence and accuracy of Common Data. Pensions schemes need to hold correct information, they must locate gone away members and proactively screen their records for inaccuracies and deceased members.The Tracing Group has tailored solutions to meet these requirements.

Asset Managers

Asset Managers are under the same obligations as the Life and Pension sector to to ensure that they "Treat Customer Fairly". This includes maintaining accurate data, locating gone away customers and identifying deceased customers and then promptly locating the legal  Executors. The Tracing Group deliver solutions in all of these areas, ensuring Asset Manager are ahead of the regulatory need.

Mutual and Friendly Societies

Mutual and Friendly Societies  have obligations that are two fold because they are generally owned by their members, so maintaining accurate records and locating gone away customers or members is even more important. The Tracing group once again have a full suite of solutions to assist Mutual and Friendly Societies to ensure they are meeting their members expectations in this area.

This is a selection of clients who we are currently working with, due to confidentiality we are unable to display all client logos

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The Tracing Group

Unit 4D

Wymondham Business Centre


NR18 9JL

The Tracing Group Limited is a company registered in England and Wales company no. 10640926

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