ETHICS AND STANDARDS
A complete commitment
The collection, protection, and use of data all call for ethical judgments. A complete commitment to the highest ethical standards is at the core of The Tracing Group’s brand. Ethical conduct yields rewards and unethical behaviour brings risk.To preserve customer trust, The Tracing Group team strive to exceed all expectations for data security and privacy, ensuring that there is ethical handling of data within and beyond the organisation.
As The Tracing Group handle sensitive personal data on a daily basis, it is absolutely critical that complete confidentiality is maintained and best practice in data protection is demonstrated at all times. The Tracing Group team undergo extensive screening upon recruitment which continues throughout employment. Regular security training and awareness programmes also take place to ensure the team keep abreast of current trends and potential risks to data protection.
Security and data protection
Identifying and continually reviewing the latest regulations and frameworks relevant to the business ensures that The Tracing Group, not only uphold its ISO 27001 accreditation, but that it is at the forefront of best practice in data management and data security. The financial services industry is tightly regulated for customer protection, and the practices demonstrated throughout The Tracing Group are fully aligned with these regulations.
Where data is collected about individuals, a full disclosure is provided to ensure that informed consent is obtained. Security is a key priority to ensure that data held by The Tracing Group is protected from intrusion, corruption and unauthorised access. A fully considerate and robust Business Continuity / Disaster Recovery Plan is also in force.
The Tracing Group team are committed to reuniting individuals with their unclaimed assets because it is morally right, above and beyond any regulatory requirements. Data is always handled with honesty and integrity, with published policies detailing data collection, protection, and usage practices.