The Tracing Group
Find customers. Reunite assets. Build confidence. Maintain contact.
Have you received a letter from us?
The Tracing Group works with a wide range of companies to help them locate customers, reunite assets and maintain contact.
If you have received a letter from The Tracing Group, please click on the respective company logo below.
If the company mentioned in your letter does not appear below,
We are working to trace missing customers on behalf of the Royal Bank of Scotland
Santander Bank and Pension Scheme
We are working to trace missing pension members and customers on behalf of the Santander Bank and Pension Scheme
Royal Bank of Scotland
We are working to trace missing customers on behalf of the Royal Bank of Scotland
University of Oxford Pension Scheme
We are working to trace missing pension members on behalf of the University of Oxford Pension Scheme
Asda Pension Scheme
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We are working to trace missing pension members on behalf of the Asda Pension Scheme
First Actuarial Pension Schemes
We are working to trace missing pension members on behalf of the pension schemes administered by First Actuarial.
Port of Dover Pension Scheme
We are working to trace missing pension members on behalf of the Port of Dover Pension Scheme
Samworth Brothers Pension Scheme
We are working to trace missing pension members on behalf of the Samworth Brothers Pension Scheme
Reach Pension Scheme
We are working to trace missing pension members on behalf of Reach Pension Scheme
Xerox Final Salary Pension Scheme
We are working to trace missing pension members on behalf of the Xerox Final Salary Pension Scheme
British Coal Staff Superannuation Scheme
We are working to trace missing pension members on behalf of the British Coal Superannuation Scheme
Mineworkers' Pension Scheme
We are working to trace missing pension members on behalf of the Mineworkers' Pension Scheme
ST JAMES' PLACE WEALTH MANAGEMENT
We are working to trace missing customers on behalf of St James' Place Wealth Management.
DHL Group Retirement Plan
We are working to trace missing pension members on behalf of the DHL Group Retirement Plan
DHL Group Retirement Plan
Ecology
Building Society
We are working to trace missing members on behalf of Ecology Building Society
G4S Pension Scheme
We are working to trace missing pension members on behalf of the G4S Pension Scheme
OUR SERVICES
The Tracing Group locates and verifies missing customers or heirs of deceased customers quickly and accurately.
Supporting the financial services industry including Life and Pensions organisations, Asset Managers and Financial Mutuals.
WHAT PEOPLE SAY
Robert Wakefield, Head of Pension Administration
“We are all delighted to extend our relationship with TTG! The research the First Actuarial team has done into this review of the services provided by TTG, demonstrates the good service and communication we receive. One of our scheme managers has expressed that their scheme’s member address data has never been in such good condition and the monthly mortality screening has been a revelation. We look forward to many more years of working together.”
Chris, Pensions Manager
"Really pleased with the service, it’s excellent. The monthly data is fantastic, it’s a good way to check we’re on top of things and reassuring to know we are capturing all of the deaths each month. The Residency Check performed at the beginning of each year also serves as a great way to check we are holding member’s correct address details, enabling us to minimise fraud risk and keep in compliance with tPR"
Mark, Bank Pensions Manager
"The Tracing Group have helped considerably with an extensive Data Overhaul which has considerably improved the Scheme data of the pension scheme over the last three years. Danielle and her team are friendly and approachable and have always provided a timely and concise service to the Scheme with a detailed de-brief upon project completion. I would recommend the Tracing Group for any Scheme data improvements that maybe required."
THE TEAM
The Tracing Group team understand the problems of poor data quality within financial institutions and have been tracing people and improving data quality for clients for over a decade. As data quality specialists, they adopt an holistic approach to tackling poor data quality and 'gone away' customers.
Need more details? Contact us
We are here to assist. Contact us by phone, email or via our Social Media channels.