Customers who have moved and failed to inform you (gone aways) can be problematic, not only because you are unable to communicate with them, but because you may not be fulfilling your regulatory obligations.
Our tracing solution will locate your customers to a current address so that you can re-engage once more. With results that are straightforward, we place you in a position where you can pick up where you left off and ensure your customers are informed about the performance of their financial products.
The 180° Trace is a tracing technique that combines researcher led investigation with the most comprehensive data available to deliver results that are highly reliable and with much higher levels of success than would be achieved from batch automation alone.
The results of the 180°Trace can be delivered in as little as 5 working days, for up to 1000 records and will provide you with current contact details for up to 80% of your gone away client data.
The 360° Trace is what the industry has been waiting for. It delivers success rates that are comparable to entirely forensic tracing and manual verification procedures.
The results of the 360° Trace are delivered within timeframes to suit the needs of your business and are verified so that you have the confidence to communicate with your clients, members or customers. The game changing part is that because we are harnessing the most innovative tools, our prices are more likely to be associated with automated solutions.