Customers who have moved and failed to inform their financial services provider (gone aways) can be problematic, not only because the provider is unable to communicate with them, but also may not be fulfilling  regulatory obligations.


Finding customers and members to enable re-engagement is a core service provided by The Tracing Group. Service level options include full verification or simply providing a new address.

Need more details? Contact us

We are here to assist. Contact us by phone, email or via our Social Media channels.

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The Tracing Group

Unit 4D

Wymondham Business Centre


NR18 9JL

The Tracing Group Limited is a company registered in England and Wales company no. 10640926

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