The Tracing Group

Find customers. Reunite assets. Build confidence. Maintain contact.

Have you received a letter from us?


The Tracing Group works with a wide range of companies to help them locate customers, reunite assets and maintain contact.
 
If you have received a letter from The Tracing Group, please click on the respective company logo below.
If the company mentioned in your letter does not appear below, 
 

Santander Pension Scheme

SANTANDER

We are working to trace missing pension members on behalf of  the Santander Pension Scheme

Royal Bank of Scotland

Royal Bank of Scotland

We are working to trace missing customers on behalf of the Royal Bank of Scotland 

University of Oxford Pension Scheme

We are working to trace missing pension members on behalf of  the University of Oxford Pension Scheme

Oxford Staff Pension Scheme

Asda Pension Scheme

We are working to trace missing pension members on behalf of  the Asda Pension Scheme

Asda

First Actuarial Pension Schemes

We are working to trace missing pension members on behalf of  the pension schemes administered by First Actuarial.

First Actuarial

Port of Dover Pension Scheme

We are working to trace missing pension members on behalf of  the Port of Dover Pension Scheme

Port of Dover

Bakkavor Pension Scheme

bakkavor

We are working to trace missing pension members on behalf of  the Bakkavor Pension Scheme

Reach Pension Scheme

We are working to trace missing pension members on behalf of  Reach Pension Scheme

Reach

Xerox Final Salary Pension Scheme

We are working to trace missing pension members on behalf of  the Xerox Final Salary Pension Scheme

Xerox Final Salary Pension Scheme.png

British Coal Staff Superannuation Scheme

We are working to trace missing pension members on behalf of  the British Coal Superannuation Scheme

BCSS British Coal Staff Superannuation Scheme

Mineworkers' Pension Scheme

We are working to trace missing pension members on behalf of  the Mineworkers' Pension Scheme

Mineworkers's Pension Scheme

ST JAMES' PLACE WEALTH MANAGEMENT

We are working to trace missing customers on behalf of  St James' Place Wealth Management.

St. James's Place Wealth Management

Ecology

Building Society

We are working to trace missing members on behalf of Ecology Building Society 

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OUR SERVICES

 

The Tracing Group locates and verifies missing customers or heirs of deceased customers quickly and accurately.

 

Supporting the financial services industry including Life and Pensions organisations, Asset Managers and Financial Mutuals.

WHAT PEOPLE SAY

Robert Wakefield, Head of Pension Administration

“We are all delighted to extend our relationship with TTG! The research the First Actuarial team has done into this review of the services provided by TTG, demonstrates the good service and communication we receive. One of our scheme managers has expressed that their scheme’s member address data has never been in such good condition and the monthly mortality screening has been a revelation. We look forward to many more years of working together.”

Chris, Pensions Manager

"Really pleased with the service, it’s excellent. The monthly data is fantastic, it’s a good way to check we’re on top of things and reassuring to know we are capturing all of the deaths each month. The Residency Check performed at the beginning of each year also serves as a great way to check we are holding member’s correct address details, enabling us to minimise fraud risk and keep in compliance with tPR"

Mark, Bank Pensions Manager

"The Tracing Group have helped considerably with an extensive Data Overhaul which has considerably improved the Scheme data of the pension scheme over the last three years. Danielle and her team are friendly and approachable and have always provided a timely and concise service to the Scheme with a detailed de-brief upon project completion. I would recommend the Tracing Group for any Scheme data improvements that maybe required."

 

THE TEAM

The Tracing Group team understand the problems of poor data quality within financial institutions and have been tracing people and improving data quality for clients for over a decade. As data quality specialists, they adopt an holistic approach to tackling poor data quality and 'gone away' customers.

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