Customers who have moved and failed to inform their financial services provider (gone aways) can be problematic, not only because the provider is unable to communicate with them, but the provider may also no longer be fulfilling regulatory obligations.
Finding customers and members to enable re-engagement is a core service provided by The Tracing Group. Service level options include full verification or simply providing a new address without making contact.
Increase Customer Confidence
Improve Scheme Efficiency
Get in touch to discuss your people tracing needs with us today.